Georgia Dept of Labor Improves Customer Experience with New Claimant Portal

In an effort to enhance the customer experience while taking additional steps to protect claimant personal information, the GDOL will allow a single sign-on to a claimant’s MyUI portal that allows claimants to access multiple applications without having to sign into each online unemployment application.

Beginning December 18, 2022, claimants will file claims, request a weekly payment, report weekly work searches, view monetary and eligibility determinations, change payment methods, and much more, all from within their portal. Claimants will also be able to see a list of issues on their claim that may be delaying a determination and/or payments and if applicable, the action needed to resolve the issue.

“We have taken several steps to make this process easier for Georgians while still meeting federal requirements,” said Georgia Labor Commissioner Mark Butler. “The balance is making sure we are still providing the security customers need to safeguard personal information.”

More information can be found on the agency’s homepage under Spotlights at https://dol.georgia.gov/blog-post/2022-12-09/new-myui-claimant-portal-coming-soon.

Commissioner Butler also announced today that Georgia’s November unemployment rate was 3 percent, seven-tenths of a percent lower than the national November 2022 unemployment rate of 3.7 percent. Georgia’s November rate was one-tenth of a percent higher than October’s 2.9 percent.

Jobs were up 1,100 over the month and up 182,200 (3.9%) over the year to 4,833,600. Job numbers were at an all-time high in Education and Health Services, 637,700. Job gains were also seen in Accommodation and Food Services, 4,300, Management of Companies and Enterprises, 700, State Government, 700, Health Care and Social Assistance, 500, and Administrative and Support Services, 300.

The sectors with the most over-the-year job gains included Accommodation and Food Services, 31,400, Health Care and Social Assistance, 21,700, Administrative and Support Services, 19,400, Professional, Scientific, and Technical Services, 17,000, and Wholesale Trade, 14,700.

In November, the number of employed residents was down 10,733 to 5,106,079 while the labor force has dropped 27, 328 over the past five months. In November, the labor force decreased by 6,789 to 5,262,128. Over the past two months, the number of unemployed has increased by 7,879. In November, the number of unemployed saw a rise of 3,944 to 156,049.

There are over 154,000 jobs listed online at EmployGeorgia.com. Market salaries for the jobs listed on Employ Georgia range from $23,000 to $100,300, showing a median salary of $43,400. Employers with over 1,000 job postings included Wellstar Health System, 1,400, Home Depot, 1,300, Piedmont Healthcare, 1,200, Northside Hospital, 1,100, and Walmart, 900. Industries with over 10,000 job postings included Health Care, 30,400, Retail Trade, 14,500, Accommodation and Food Services, 13,000, Manufacturing, 10,500, and Finance and Insurance, 9,600.

Initial claims were up 4,599 (22%) from October to 25,518 in November. Over the year, initial claims were up 8,324 (48%), the first over the year increase since February 2021.

For personalized assistance, employers can reach Georgia Department of Labor (GDOL) staff at https://dol.georgia.gov/employeremail. Additionally, by visiting Employ Georgia, employers can manage job openings and access the state’s talent pool. GDOL’s Career Centers are providing in-person employment services for customers across the state.

For more information on jobs and current labor force data, visit Georgia LaborMarket Explorer to view a comprehensive report.