According to the Office of Inspector General Investigation report, McQueen put his agency-issued cell phone number on credit applications and “accessed personal information regarding agency clients… and then later used that information in an attempt to commit identity theft and financial fraud…”
Although the Giddens said they are not “millionaires” and are unclear why they were targeted, the report shows that DFCS acted swiftly in its review, suspending and then firing McQueen. It also stated the evidence against him was “overwhelming.” including the facts that McQueen used his agency-issued cellphone to call 13 financial institutions, and then used his personal cell to call the Giddens.
State investigators who questioned McQueen stated: “His only explanation is that his own identity was stolen, that some unknown person or persons are ‘out to get me; and someone hacked his personal and work devices (personal phone, agency-issued cell phone and agency-issued laptop) even though admittedly none of those items were ever out of his direct custody or control.”
The Giddens who spent time and money getting their certifications to foster children in Glynn County are now feeling violated and vulnerable since the incident. Their identities and their trust were stolen and the road ahead will be difficult to protect their identities further.